> ## Documentation Index
> Fetch the complete documentation index at: https://docs.quanorix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Account and authentication

> Sign-up, OTP verification, login, OAuth, and password recovery.

# Account and authentication

Quanorix uses a web session (cookie) plus an API bridge. This page covers **your customer account** only — we do not document admin panels or internal roles.

## Sign up (email / password)

1. Open **Sign up** and enter email and password.
2. The system emails a one-time **OTP** code.
3. Complete **email verification** before email/password login is usable.
4. If the email is missing, use **Resend code** and check spam.

## Login

* **Email / password** (verified email).
* **Google** or **GitHub** when OAuth is configured for the environment. If those buttons are missing, only email/password is active.

OAuth accounts do not go through this email OTP verification flow.

## Reset password

1. **Forgot password** → enter your email.
2. Receive OTP → enter the code.
3. Set a **new password**.

While signed in you can also **change password** from profile/account settings when the UI offers it.

## Profile

**Profile** covers visible identity fields, preferences, **TPA** status, and (by plan) billing. The workspace is **personal**: you see your strategies, portfolios, and jobs.

## Common issues

* OTP missing → resend; check spam; wait a few minutes.
* “Email not verified” → finish the sign-up OTP flow.
* After login you see no data → confirm you are on the same account that created the content.
* More help: [Troubleshooting](/en/troubleshooting).